Here at Electrical Safety nothing matters more than the quality of our service and that is reflected in the performance of our electricians. We receive a considerable number of applications every month from electricians wanting to be a part of our strong, professional team. Our policy, first and foremost, is to employ only the best electricians.
As ambassadors for Electrical Safety they must all be courteous, well presented, and have excellent communication skills. We start by carrying out thorough checks on all candidates. In addition to obtaining written references, all applicants are checked for both criminal and driving convictions. Each applicant is then placed out in the field with one of our Regional Technical Managers, who will then assess their work over several days with regard to technical compliance, the neatness and finish of the work, use of correct methods of inspection and testing following installation. In addition to this, each applicant is also assessed for his or her level of customer service and care. Following on-site assessment, the Regional Technical Manager’s report is then submitted to The Company’s Technical Director for review. Only on successful review is each applicant then ‘cleared for start’.
Here at Electrical Safety, all of our electricians are subject to our system of ongoing training and assessment. This system, designed and developed by both our Technical and Customer Service departments, ensures that our electricians are kept fully updated on the current Wiring Regulations and any relevant changes within the industry, that their test and inspection procedures are maintained at the highest level, and that their customer service skills continue to meet the standards set by Electrical Safety. This system of training not only ensures that our customers continue to receive the highest levels of service, but the electricians benefit from our investment in them and are helped in achieving their full potential.
Our Company standards, recruitment process and on-going training of our electricians all ensure that our customers receive the following:
- The best electricians meeting the highest industry standards.
- The highest technical standards and level of finish
- An efficient, caring service from a team that understands that the customer comes first
- A dedicated after-sales service that leaves our customers with lasting peace of mind